Effective date: 1.3.2026
This text explains how Konecranes collects, uses, and protects your personal data whenever you visit our websites or make use of our guest wi-fi network. Protecting your privacy is something we are committed to.
Data Collection and Use
Websites
Certain browsing data is automatically collected by the Konecranes website. This can include, for example, IP addresses, the approximate geographic location of the internet-connected device, browser type, operating system, and further usage data such as browsing history, page views, time on site, referrer sources, click path, and online campaign tracking.
We use this information to detect technical problems and keep the website functioning properly, to improve its performance, to enhance the user experience, and to help us understand user behaviour and make content more relevant. Konecranes may also use IP addresses to diagnose technical issues, administer the site, analyze trends, and monitor user activity so as to better understand user preferences and tailor content accordingly.
Understanding how its website gets used is a priority for Konecranes, since that knowledge allows us to serve our customers and stakeholders more effectively.
Website visitor data is kept by us for no longer than 14 months.
The data listed below is collected from you and your device whenever you use our guest wi-fi network.
Basic information
- Email address
- Name of the user
We keep this information for as long as the user's account remains active; accounts that have expired are automatically removed each day.
Session logs
- Name of the access point used to establish the connection
- Login Timestamp
We keep session logs for a period of one week, following which the database automatically removes them.
Endpoint/device information
- MAC address
- IP address
- Vendor of the MAC address (e.g., "Intel Corporate")
- Hostname
- Category of the device (for example, "Computer")
- OS family of the device (e.g., "Windows")
- Name assigned to the device (for example, "Windows")
- A sample of the browser's User Agent string on the host: "Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.82 Safari/537.36"
The data serves solely to establish the wi-fi connection and to safeguard our network's security.
Data Security
We put in place suitable security measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction, and we require our data processors to adhere to these same measures.
Data Disclosures and Transfers
Third parties will not receive this data from us. Because of how data processing is technically implemented, part of the data resides on an external subcontractor's server, where it is processed by means of a technical user connection.
Konecranes engages partners in its operations who supply services such as IT support. A number of these partners are based outside the EU/EEA, and in such cases we rely on the EU Commission Standard Contractual Clauses.
We do not sell this information.
Your Rights
You are entitled to access, correct, or delete your personal data, and you may also object to its processing or request data portability. To exercise these rights, contact us as described in the Contact Information section.
Contact Information
Should you have questions or concerns regarding this Data Protection Notice, please reach us via the form provided in the data protection section of our website, konecranes.com/data-protection.